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VeriSM™ publication launch at itSMF Estonia annual conference!

VeriSM™ publication launch at itSMF Estonia annual conference!

International Foundation for Digital Competences (IFDC), together with Van Haren Publishing, and itSMF Estonia are happy to announce that the official VeriSM publication will be launched at the itSMF Estonia annual conference in Tallinn on December 14, 2017.

VeriSM is a new service management approach that aims to help organizations to leverage various philosophies, frameworks, methodologies, and techniques by combining and adapting them to the specific requirements of the organization in question. It is positioned as an over-arching model, rather than a replacement for anything that is out there today, meant to link the advice on the “how” to principles of service management and the goals of the organization, with a focus on value for the end customer.

Van Haren Publishing has been a long-time supporter of the itSMF Estonia annual conference and is well-known in the Estonian and Nordic IT scene for their practitioner-focused publications. For itSMF Estonia this launch is an incredibly exciting opportunity, as Estonian ITSM professionals will be the first ones in the world to get their hands on the printed, final copy of the VeriSM publication.

Join us on December 14 in Tallinn for the launch, and keep an eye on the #VeriSM and #itSMFest hashtags on Twitter!

For more information on itSMF Estonia annual conference:

For more information on VeriSM:

itSMF Estonia aastakonverents 2017 toimub 14. detsembril Tallinnas

itSMF Estonia aastakonverents 2017 toimub 14. detsembril Tallinnas

Selleaastane itSMF Estonia konverents (#itSMFest) toimub 14. detsembril Tallinnas. Osalejate hulgas on nii rahvusvahelisi tippnimesid (Jon Terry, Simon Wardley ja meile juba varasemast tuttav Dave Snowden) kui tõsiseid spetsialiste Eesti ettevõtetest (näiteks Greg Otsa Teliast ning Tõnu Vahtra Playtechist) – ja see pole veel kõik! Lisaks mitmetele praktikute ettekannetele tulevad tutvustamisele ka paari nädala eest väljakuulutatud uus teenusehalduse raamistik VeriSM ning eelmisel nädalal väljakuulutatud ITIL update.

Piletihinnad algavad 85 eurost itSMF Estonia liikmetele ning nagu ka eelnevatel aastatel, katab see kõik sessioonid, kõik kohvipausid, fanastilise lõuna ning tänu meie pikaajalisele sponsorile Van Haren Publishing ka ühe tasuta e-raamatu (hinnaga kuni 75 eurot) osaleja kohta.

Täpsem ajakava ning registreerimine ürituse veebilehel


12th annual itSMF Estonia conference will take place on December 14 in Tallinn. We have a full day of great sessions, all in English, covering various practical aspects of ITSM, IT management, Lean, Agile, and DevOps. Please click the above link to go through to the event website (in English), check out the full program and register. Tickets are available at €140 per person, with significant discounts for members of itSMF Estonia (€85 pp), other chapters of itSMF and ISACA (€115 pp), and Estonian full-time students (€30 pp).